System Requirements

System Requirements

Timer Pro System Requirements
Minimum PC / Laptop Requirements
  • Windows 7
  • Windows 8
  • Windows 10
  • .NET Framework 4.0
  • 40 GB hard drive
  • 512 MB RAM
  • 1024 x 768 screen resolution
  • Midrange video card
  • Excel 2010
  • Excel 2013
  • Excel 2016
  • Excel 2019
  • Excel 365
  • Windows Media Player 9 or later
  • PC Operating  System MUST be 64 bit OS
  • Compatible with 32 and 64 Bit Office Versions
Floating License Server Requirements

Minimum Hardware Requirement

  • Windows 10 Professional PC
  • Windows 10 Professional Virtual Machine
  • Windows Server Virtual Machine

Windows Server Version Compatibility

  • Windows Server 2012
  • Windows Server 2012 R2 (October 2013)
  • Windows Server 2016
  • Windows Server 2019

Storage and Access

The License Service and related files require 15 MB of space.The Service use is only to control the check in and out of licenses requested by the client PCs so processing less than 1 second per check out.


All above systems must be accessible by end user clients via TCPIP port 5551

Extra Requirements for Video Time Study Module
  • 1 Gig RAM
  • Additional hard drive capacity to accommodate your video files.
Digital Video Camera Options

Camera Storage Media

For optimum results select a mid range camera with a hard disk or chip that you can connect via USB. Do not select a device which uses tape as the storage medium.

File Size

The size of files created by a HD high definition camera will be extremely large and will limit the number of studies you can save. The added quality is typically of not significant value to warrant the storage requirements. You can set the camera to the lowest definition possible but even then, the file size will be large. It is often worth converting the HD file to MP4 with a lower resolution to save space.

Another issue is that since Timer Pro is positioning to a specific frame to playback, we have observed that delays start to appear when the file is over 1 GB in size. This is caused by the positioning that has to take place to get to a specific frame of the video. This noticeable delay is caused simply by the size of the file that is having to be traversed to find the exact frame to playback. 

Saved Formats

Currently many clients use the GoPro camera line. You should verify that the specific model in question will store in one of the following formats: AVI, MPV, MP4, MPEG, MPG and WMV. Sony uses their own proprietary video format which almost always requires conversion. 

MP4 is the recommended format for use in Timer Pro. MP4 will stream directly to all browsers. 

If the salesperson can not advise the exact saved file format please be aware that there are many “flavors” of each format. You may wish to insure the camera you choose can be returned or exchanged if the format is not compatible with the Timer Pro.

Timer Pro may be compatible with other formats as it all depends on what video codecs are on the PC. Some of the formats above may not play if you do not have the correct codecs installed.

If you have a problem with video playback we recommend you download and install the video codec below. You will need admin rights to install.

K-Lite Video Codec Download

Conversion Options

Timer Pro clients can download a copy of the Wondershare Video Converter Ultimate to convert videos to a Timer Pro compatible format here. Contact us for your registration credentials. Wondershare Video Converter Download

iPad, Smartphone and Tablet Recommendations

For the best user experience we recommend Windows tablets such as the Microsoft Surface. There are now many low cost Windows 10 tablets that are comparable in price to iPad and Android devices. The latest Timer Pro is designed to seamlessly pass data from Excel to the time study program and to pass data collected instantly back to Excel.

IOS and Android devices require additional data handling to move data to and from the device.

In addition IT groups are becoming more reluctant to support IOS and Android solution in the industrial environment due to security concerns and prefer a Windows based solution.

Timer Pro will run on Apple iPad,  iPad Mini and the iPhone. Please note the iPhone screen size may be too small to perform effective data collection in some situations.

Timer Pro will also run on Android Smartphones and Android Tablets – version 4 or later with an SD card.

We recommend Samsung tablets and phones.

If you do not have an Android phone and do not want to enter into a phone contract, we recommend the Samsung Galaxy 7 inch Tablet (Wii device).

Many of the other manufacturers’ devices have issues – e.g. the Google Nexus devices do not work with XP. Many devices have communication issues – e.g. you have to email files to and from the device. Low end minor brands Android devices typically have other limitations.

You can also use the device to take and watch videos in the Video Time Study module.